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Mgr Asst Training

  • Taguig, BGC
  • EDT > Learning Project Mgmt
  • Full time
  • Added
  • JR25252

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Description

Responsible for providing oversight for customer service trainers.

Primary duties may include but are not limited to:

  • Manages the implementation and administration of training programs.
  • Establishes departmental policies and procedures.
  • Audits to monitor efficiency and compliance with policies.
  • Prepares and communicates information to appropriate parties regarding training programs, procedures, and curriculum changes.
  • Prepares specialized reports.
  • May manage special projects.
  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Requires a BA/BS degree; 5 years of related work experience; or any combination of education and experience, which would provide an equivalent background.


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